Priority areas

A new generation of (AI) AI refers to systems that display intelligent behaviour by analysing their environment and taking actions – with some degree of autonomy – to achieve specific goals. AI-based systems can be purely software-based, acting in the virtual world (e.g. voice assistants, image analysis software, search engines, speech and face recognition systems) or AI can be embedded in hardware devices (e.g. advanced robots, autonomous cars, drones or Internet of things applications). ( AI refers to systems that display intelligent behaviour by analysing their environment and taking actions – with some degree of autonomy – to achieve specific goals. AI-based systems can be purely software-based, acting in the virtual world (e.g. voice assistants, image analysis software, search engines, speech and face recognition systems) or AI can be embedded in hardware devices (e.g. advanced robots, autonomous cars, drones or Internet of things applications). ) robotic systems has entered the labour market, helping workers by taking over the mundane and repetitive tasks. They can also be used to perform jobs that are high-risk and complex. By carrying out the tasks that humans cannot, should not or do not want to do, robotics can keep workers out of harm’s way. It also frees up time for workers to learn new skills and do more creative work.

However, using digital technologies for the Use of systems or technical procedures to allow a device or system to execute (partially or fully) a function that was previously, or conceivably could be, carried out (partially or fully) by a human. of tasks also comes with a number of risks and challenges. The list includes the loss of human situation awareness, overreliance on the automated systems or possible loss of specific skills of workers. Workers may sense a loss of autonomy, fear job loss and lack Trust can be defined as the attitude that an agent [automation technology, i.e. advanced robotics] will help achieve an individual’s goal in a situation characterised by uncertainty and vulnerability. in the system. Another challenge is the need for The process of acquiring/learning new skills. that involves training workers to use the new robotic technology, while avoiding the loss of important competences.

Considering these factors, a human-in-command approach should be taken when introducing AI-based robotic systems for the automation of tasks. In this way, workers are empowered to use automation to their advantage while remaining in control of the work process.

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